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Accessibility for Ontarians with Disability

In 2005, the Government of Ontario passed the Accessibility for Ontarians with Disabilities Act (AODA) with the intention to make the province of Ontario fully accessible by 2025. DragonWave Inc. (DragonWave) strongly supports this important objective and is committed to improving opportunities for people with disabilities by preventing and removing barriers to accessibility.

DragonWave is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. DragonWave is committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the AODA.

To obtain this information or any of our documents in an alternative format, please contact our AODA Compliance Officer by calling 613-599-9991, by emailing accessibility@dragonwaveinc.com or by mail at 600 – 411 Legget Drive, Kanata, ON K2K 3C9.

Accessibility Policy and Multi-Year Plan

Dragon Wave’s Accessibility Standard for Customer Service Policy can be found below. This policy and its procedures address the accessibility requirements of DragonWave when providing goods and services in a way that respects the dignity and independence of people with disabilities.

Accessibility Standard for Customer Service Policy

Dragon Wave’s Multi-Year Accessibility Plan can be found below. This plan outlines the steps and actions that DragonWave has taken or will be taking to prevent, identify and remove barriers to people with disabilities that might interfere with their ability to interact with DragonWave.

Multi-Year Accessibility Plan

We would appreciate your feedback on the accessibility of the manner in which we provide our goods and services to all persons that we serve. Your feedback is important to helping us improve accessible services at DragonWave. A feedback form can be found below if you would like to take the time to help us improve.

AODA Customer Feedback Form

Feedback can also be provided by contacting our Accessibility Compliance Officer, by calling 613-599-9991, by emailing accessibility@dragonwaveinc.com or by mail at 600 – 411 Legget Drive, Kanata ON
K2K 3C9. This document is available in an alternative format upon request. 

Accessible Emergency Information

We are pleased to report that there are currently no disruptions of service at any of our Ontario offices.